1. Your booking - a booking form must be completed and signed where indicated. The person who signs the form shall be deemed to act as the agent for all persons shown on the form and his/her signature binds all such persons including the signatory jointly and severally to the booking terms and conditions. This agreement is covered by English law.

2. Deposit payment - at the time of asking for your booking form to be confirmed a deposit of 250 pounds sterling is payable.

3. Balance payment - you must pay the balance of the cost of the course 8 weeks before your arrival. If you do not we reserve the right to treat your booking as cancelled in which case you are still liable to pay us cancellation charges of 100% of the total course fee.

4. If you cancel your booking - if you or any member of your party wish to cancel your booking or any part of it once confirmed you must do so by giving written notification to us; the person who signed the form must also sign the letter. To compensate for the expense of processing your booking and for the risk that we may not be able to replace your booking, a cancellation fee is chargeable namely 50 pounds sterling if your written cancellation is received not later than 8 weeks before the beginning of the course. After that period, a sum equal to the balance of the total cost of the course is payable. We strongly recommend that clients take out appropriate travel insurance to be covered for cancellation.

5. Your course reservation - on receipt of you reservation request and booking form we will speedily advise whether we are able to make the reservation requested and if we are able to do so we will send you written confirmation with details of the amount payable in accordance with condition 3 above.

6. We may change your course - on occasions it may be necessary to amend the arrangements for your course and we reserve the right to do so at any time. In this event we will inform you as soon as possible.

7. Although it is unlikely if we cancel your course - although it is unlikely we reserve the right in any circumstances to cancel your course. In this event we will advise you as soon as possible and we will do our best to offer you an alternative course or date and if not accepted a total refund of your deposit will be made.

8. Force Majeur - Deposit refunds do not apply when your course is cancelled as a result of risk of war or threat of war civil strife, industrial dispute, terrorist activity, natural disaster, fire of adverse weather conditions and similar events beyond our control.

9. Misadventure - We accept no responsibility for any loss or damage you may suffer during the period of your course due to accident, illness or bodily injury or loss of equipment or belongings of from any other cause unless resulting from our negligence or that of our employees. We would stress the absolute necessity for your and other members of your party to effect appropriate insurance cover and for UK residents we would advise you to obtain form E111 from the post office which entitles you to certain free medical care.